FAQ

Please familiarise yourself with our Frequently Asked Questions before the event. For anything not covered below, please email hello@boogieonthebeach.co.uk.

1.00pm – Gates open
2.00pm – Lunch – Hospitality guests only
3.00pm – Polo Match 1
4.00pm – Beach Rugby
5.00pm – Polo Match 2
7:00pm – Boogie on the Beach
1:00am – Carriages

The number and timings of the matches, and other aspects of the schedule, are subject to change, including the evening entertainment lineup

The Event shall operate a challenge 25 policy. All guests who appear to be under 25 shall be asked to produce photo ID to prove they are of legal age before they are sold alcohol.

The following hotels know the polo and have hosted polo guests in the past. Depending on your requirement and availability they may offer you upgrades or discounts if you say you are coming to the area to support the polo at Sandbanks.

Carlton MenziesChewton GlenCumberland HotelFJB HotelsThe Green House HotelHotel Du VinLatimer House ApartmentsLoch FyneThe Royal Exeter Hotel

Otherwise, Poole Tourism www.pooletourism.com has a great variety of local hotels and B&Bs to choose from. For those with ‘festival’ tendencies, I am afraid there is no camping allowed on the beach or in the car park!

Smart casual – you will look out of place in jeans, trainers or sportswear! All seating is uncovered – please dress appropriately. Ladies! please bring suitable shoes as some parts of the site are on sand and access to the site will require you to walk across the beach.

Sandbanks offers the ‘beach wheelchair scheme’. Disabled spectators with special requirements are asked to email Sandpolo sm@sandpolo.com to discuss their needs.

No re-entry after 9 pm

For Satnav users the postcode BH13 7QQ will take you to the event carpark. Others should follow the AA event signs, sharply dressed folk in smart cars or their trusted road maps. One option is to make use of the Parking Spaces in and around Poole Bus Station. From there, on the hour, the Number 52 bus takes you straight to Sandbanks in about 30 mins! For further information go to www.wdbus.co.uk

For phone users click this link and it will load up google maps.

There will be a variety of good quality, reasonably priced food and beverages at the event throughout the day. No food or drinks (other than water ion non-glass containers) is to be brought into the event area. Guests will be welcome to leave the event at any stage to take advantage of the other catering outlets on or near the beach. Sandpolo hospitality guests will be catered for throughout in the Arena Marquee. Please do not bring any glass to the event.

Bags may be checked by the event organisers at any time. Cancellation of the event will only take place if extreme circumstances make it unsafe to play. The event organisers reserve the right to refuse admission or remove ticket holders from the event without giving a reason. No glass is to be taken onto the beach.

Hot tips for the sun – don’t forget to: Slip (on a long sleeved T-shirt) Slap (on a broad brimmed hat) and Slop (on some sun cream) For your own safety and for the safety of others please stay away from the horses.

Dogs are banned from the beach completely at the time of the event.

The social event of the summer is set to go ahead on the 17th September.

For those that purchased tickets for previous dates, and for whatever reason cannot make September’s date, the deadline for refunds has been set as August 14th 2021.

If there are further government restrictions resulting in September’s dates not going ahead, tickets can be carried forward to 2022’s event, or refunded.

In order to reduce the risk of Covid-19 transmission you should not attend the Event if:-

  • you have tested positive for Covid-19 within 10 days prior to your intended date of arrival at the Event;
  • during any period of the Event when you are required or advised to self-isolate (e.g. due to showing Covid-19 symptoms, being in contact with someone with Covid-19 symptoms, following notification from contact tracing services such as NHS Test and Trace or if required to quarantine following international travel or in accordance with Government or public health authority requirements or advice from time to time). See here for latest self-isolation rules in England;
  • your attendance would be in breach of latest UK Government or public health authority requirements or advice relating to Covid-19 containment at the time of the Event. Please note, these could differ from the above requirements;
  • In the event you are contacted by NHS Test & Trace whilst present at the Event, then please leave the Event immediately and follow Government guidance and any instructions given to you.

Sandpolo will take reasonable operational steps to ensure that the Event and all activities at the Event will be operated in accordance with Covid-19 legislation and Covid-19-secure guidance in force from time to time. It is a condition of entry and attendance at the Event that you adhere to all Event rules in force. We have the right, at our complete discretion and without payment of any refund or any further liability, to refuse entry to or eject from the Event any attendee who we reasonably believe may display Covid-19 symptoms or who may not have followed Government or public health authority requirements or guidance or otherwise is in breach of these Terms Conditions or any Site Rules (including, but not limited to, any Covid-19 specific Site Rules). Specific Site Rules introduced for the Event as a result of Covid-19 will be compulsory for all attendees of the Event. These will prevail over any conflicting Terms and Conditions or other Site Rules.

You will be attending the Event and using any facilities on-site at your own risk. We will take all reasonable measures to ensure the health and safety of our attendees and everyone legally onsite at the Event but we cannot be responsible for the behaviour or health of other Event attendees and cannot ensure that no attendees will have Covid-19. Therefore, you accept that we will not be responsible should you contract Covid-19, nor for any related illness or death as a result of attending the Event unless caused by our negligence.

If we cancel or postpone the Event for any reasons related to Covid-19 (or any mutation), we shall notify you and you may be permitted to transfer your ticket to the following year’s Event (subject to availability) or, alternatively you may apply for a refund. Any refunds must be applied for within 1 calendar month of the date of cancellation/postponement. Refunds will be processed in accordance with your ticket provider’s terms and conditions.

If the postcode to which your booking is registered is subject to a UK Government restriction which prevents you from travelling to the Event then you may apply to transfer the affected ticket(s) to the following year’s Event (subject to availability) or, alternatively, you may apply for a refund of the face price of the affected ticket(s). In all other circumstances where you are required not to attend the Event under the terms of our Covid-19 Secure Policy no roll overs or refunds will be granted.

Personal arrangements including but not limited to travel, subsistence and accommodation in relation to the Event which are arranged by you are made at your own risk and neither the authorised ticket agent nor the Promoter will have any liability for any such loss of enjoyment or wasted expenditure in the case of a cancellation, postponement or because you are unable to attend the Event due to Covid-19 or otherwise.

Please see the below list of prohibited items. All of the below items will be confiscated. Confiscated items will not be return. Anyone that resists confiscation of disallowed items may be evicted.

  • Aerosols
  • Air Horns
  • Alcohol
  • Animals (other than registered guide or hearing dogs)
  • Any item which may reasonably be considered for use as a weapon
  • Audio Recorders
  • Cameras with detachable lens or recording equipment
  • Chinese or Sky Lanterns
  • Excessive amounts of food or cigarettes may be refused entry to the site
  • Fireworks
  • Flares
  • Garden furniture, deckchairs, fold up chairs or shooting sticks
  • Glass
  • Illegal substances
  • Knives
  • Large Umbrellas or Flag Poles
  • Legal Highs
  • Medications – unless in sealed, unbroken packaging
  • Megaphones
  • Nitrous Oxide
  • Open and sealed containers of liquid/soft drinks/food etc (other than water in non-glass containers)
  • Portable Laser Equipment or Pens
  • Smoke Canisters
  • Sound systems
  • Spray Cans
  • Un-authorised Professional Film or Video Equipment
  • Unofficial tabards or reflective jackets